We work with international suppliers from the United States, Europe, and Asia to ensure the best prices and product quality.
Our suppliers ship products directly from the factory to your address.
Estimated delivery time is 10 to 25 business days.
If customs delays occur and the package is held in Brazil, the delay period will not be counted toward delivery time.
We carefully select suppliers that prioritize not only quality and price, but also fast shipping.
If the estimated delivery time has passed, we recommend contacting your local postal service to verify the delay.
If the postal service does not have your package, please contact us immediately so we can check with our suppliers.
If a logistics issue is confirmed, we will issue a FULL refund of your purchase immediately after verification.
Tracking codes will be sent via email within 5 to 10 business days after order confirmation.
For orders paid via bank slip, processing time may take up to 5 business days.
